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Chris M
I never write reviews, ever. I had to write this one because I was honestly blown away by this company.
It started with Sean coming over for what I assumed was … Read More just a standard quick inspection. He didn't just look around, he actually installed 6 new thermostats in my house right then and there, completely for free (to me). That set the tone for the whole experience, and the crew that came later really amazed me also.
Jack and Jacob contacted me when they were on the way, showed up exactly on time, and worked harder than I expected was possible. They had to fully insulate the house (attic, 2nd floor, 1st floor, basement, and an outside crawl space). The weather was miserable. It was absolutely freezing outside, and then it started pouring rain. Jack and Jacob were up on ladders, freezing and soaking wet, and they just kept working without a single complaint. They honestly could have taken the easy route and drilled through my inner walls to get the job done fast. Instead, they chose to do it the hard way to make sure they didn't destroy the inside of my house. They took the time to remove the vinyl siding, drill from the outside in, and then put the siding back on perfectly. You just do not find people who care that much about your home anymore.
Jack was incredible at keeping me fully updated through the entire process so I never had to guess what was going on. It turned into a massive project. What was supposed to be a 2-day job turned into 4 days of them working morning till night. They stayed until it was done right, they were extremely polite and knowledgeable the whole time, and there was zero upcharge for the extra days of labor.
Jack, Jacob, and Sean are the absolute stars of the show here. These guys are who you want to work on your home, period.
★★★★★
3 weeks ago
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James H
Joe Frasso did a very good job with analyzing my home and assessing the needs to make iy more efficient. He was very pleasant, informative, and helpful with talking … Read More about the needs and options.
★★★★★
a month ago
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David S
I had a wonderful experience. Joe was a pleasure to deal with. He was extremely thorough in his assessment and communicated everything to me on how to make our home … Read More more efficient and carbon neutral, we are going to move forward with insulation and are very intrigued in moving off of oil now that he explained to us the turn key program! Highly recommend colt home services!
★★★★★
a month ago
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Alicia F
Joe was great during our home assessment! Very knowledgeable, answered all our questions, and provided clear direction on next steps. He showed up on time, was reliable … Read More in communication, and did a great job. If we move forward with the recommendations, we will be proceeding with Colt Home Services because of Joe.
★★★★★
a month ago
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R T
Colt home services. From day 1 I got a good feeling. Great customer service and communication. The assessment day I met with Joe and wow. Walked me through every … Read More single finding. Explained all the routes and I could see whats like to have your property taken care of.
5 stars to this professional that went above and beyond to get the job done.
Thank you Joe and Happy New Year. Please keep making home owners happy!
★★★★★
a month ago
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Carol H
I’ve had Mass Save energy audits in the past, but my experience with Colt Home Services was by far the most informative. Joe arrived right on time and conducted … Read More a very thorough assessment. He took time to examine every potential source of energy loss and clearly identified the specific areas that needed better insulation. I was impressed by how detailed and professional the entire process was.
★★★★★
a month ago
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Trang M
The review/ estimation process was quick, easy and straight forward. But during the actual work, since our house is brick outside, they drilled holes inside, yet … Read More they often skipped pumping the insulation materials and just covered the holes. After finding out, we had to monitor their crew all the way until the project finished to ensure they do not skip!
We didn't notice at first, so our second floor properly just got 70% of the supposed insulation....
So you want to make sure to monitor/follow the project.
- edit: the customer service is super helpful and listening to our concerns. They want to come for quality check and provide any reparations if necessary.
-edit 2: after the QC visit, the team agreed that we indeed needed improvement! And they came back for the work within the week. We are very happy with the service this time.
Updated the rating from 3 -> 4 -> 5 star now
★★★★★
3 months ago
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Elisabeth S
Justin and Rob updated our insulation today. I am very impressed with how they cleaned everything up, patched the walls well, and had great attitudes! Our walls … Read More needed a lot of work and insulation but they worked hard and were so patient and kind and friendly through the whole process. Thank you for your excellent service!!
★★★★★
3 months ago
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Jenn O
Home energy assessment with Joe Frasso today- he arrived on time, was efficient but thorough, provided helpful recommendations. 100% recommend.
★★★★★
3 months ago
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G M
Joe came to our house right on time. He did a nice thorough review from bottom to top. He pointed out each of the details and methods to properly insulate. He took … Read More pictures that were very easy to understand how it would fit into the plan. He didn’t rush through anything took his time explaining each part of the process the cost the benefits. He took us smoothly through the payment process and next steps and scheduled our next appointment.
★★★★★
3 months ago
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Peter D
Jose Sanchez did excellent work with my home energy assessment. He was polite, friendly, efficient, and walked me through everything he was seeing, explaining why … Read More certain things needed to be done and why other things did not. Very impressed!
★★★★★
7 months ago
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Heather P
Jose came to our home today for a Mass Save energy audit. He was thorough in his investigation of our home and also in his explanation of our situation. He carefully … Read More reviewed the options that are available to us, and we felt confident in our understanding. Jose was a delight to work with, and we were very fortunate to have him come today!
★★★★★
8 months ago
